COVID-19 Response

The situation regarding coronavirus (COVID-19) continues to evolve, and EMC National Life Company is taking the necessary precautions to protect the well-being of our team members, agents, policyowners and communities.

Our brand promise is Count on EMC®, and we are open for business. Our team members are working remotely to continue to offer our agents and policyowners the excellent service they deserve and expect from EMC National Life Company, while keeping our team members safe.

Policyowner Assistance

If you are a policyowner, please continue to work through your independent insurance agent for assistance with your policy, including any coverage changes or claim reporting needs.

We encourage you to take advantage of EMC National Life's electronic bill pay options:

  • Make a payment on
  • Set up electronic funds transfer (EFT) to have payments automatically deducted from the designated bank account each time the premium is due
  • Call 800-232-5818 to make a one-time payment

You can also access our secure Policyowner website to manage your policy and billing.


Count on EMC®

We wish you the best as you navigate through this challenging situation. If you have a question or need assistance during this time, we encourage you to contact your independent insurance agent or our call center at 1-800-232-5818