

Message from our Chief Operating Officer
EMC National Life Company (EMCNL), an affiliate of EMC Insurance Companies, has been providing superior service and support to our agents and policyowners since 1962. Agents and policyowners can continue to Count on EMC® for innovative insurance solutions, superior service and financial stability.
EMCNL's brand promise is Count on EMC to Make Life Easy®. We strive to demonstrate our brand promise in everything we do, whether it's providing superior customer service, developing simple and straightforward products, or using technology to increase our efficiency and accuracy.
We know life insurance can provide the means to help sustain lifestyles, allow kids to go to college, keep people in their homes, assist when illnesses happen, pay the bills on time and keep families united. Therefore, it is our top priority to make life insurance easy for you, our agents, and your customers.
In 2011, we relocated to a new office in downtown Des Moines, Iowa, adjacent to EMC's Home Office. Our new location has allowed us to more effectively coordinate our operations and marketing efforts with EMC.
At our core is a driving force of principles—Focus, Discipline and Momentum—that influence the way we work and guide our ability to deliver quality protection to all those we serve. We emerged stable and strong in 2011 and enter 2012 ready for Destination: Success.
Eric Faust
Executive Vice President & Chief Operating Officer
Board of Directors
Chairman of the Board
Bruce G. Kelley, J.D., CPCU, CLU
President & CEO
EMC Insurance Companies
Des Moines, Iowa
Board Members
Jason R. Bogart, CPCU, ARM
Vice President, Branch Operations
EMC Insurance Companies
Des Moines, Iowa
Lawrence K. Hedlin
President
Hedlin Enterprises, Inc.
West Des Moines, Iowa
Frederick H. Lock, MAI, SRPA
President
Iowa Appraisal & Research Corp.
Des Moines, Iowa
Edward A. Murphy
Retired Senior Vice President
National Travelers Life Company
Urbandale, Iowa
Officers
President & Chief Executive Officer
Bruce G. Kelley, J.D., CPCU, CLU
Executive Vice President & Chief Operating Officer
Eric J. Faust, CIOP, ACS
Executive Vice President & Chief Marketing Officer
John R. Kelley, CLU, CPCU
Executive Vice President & Chief Financial Officer
Keith R. Troester, CPA
Senior Vice President
Jenifer L. Mercer-Klimowski, J.D., CPCU, AIC
Vice Presidents
Carol A. Bintner, FLMI, ACS, AIRC
Julie K. Hanson, FLMI
Kevin R. Lund, ALHC, FLMI, HIA, ACS
Mark C. Rowley, FSA, MAAA
Tammy J. Snyder, FLMI, ACS
Cameron S. Torstenson
Mark A. Unkrich, ALHC, ACS
Assistant Secretary
David J. Pokorny, FLMI, ACS, AIRC